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1165 Gravois, ste 116, Fenton, MO 63026
636-305-1000 fax 636-305-1005ProPrint 636-677-3303 High Ridge

Frequently Asked Questions (FAQs)

Q: How quick can I get my order?
A: Depending on the product, standard production time ranges from 2 days to 3 weeks.

Q: Is rush service available?
A: Yes, please contact us for rush shipment information.

Q: What are your hours of operation and your locations?
A: 8 a.m. - 4:30 p.m. Monday-Friday (High Ridge)
8 a.m. - 5 p.m. Monday-Friday (Eureka)

Q: Can I contact your offices by phone or fax?
A: Of course!
Fenton (home office):
phone 636-305-1000 / FAX 636-305-1005

Q: If I submit my own art, what formats do you accept?
A: We are primarily Macintosh platform, the file types we accept are: Any Adobe CS4 or lower; PDF, EPS files are preferred, any questions, contact the graphic artist.
The Windows formats we accept are: Microsoft Publisher, Microsoft Word, Microsoft Powerpoint

Q: Can you store large quantities of my promotional products and printed pieces for drop shipment when needed?
A: Yes. For your convenience, we offer warehousing and fulfillment for your large volume orders and can drop ship anywhere in the world.

Q: Can you process my direct mailing piece using my mailing list or provide a list for my target market?
A: Yes. Your mailing piece can be handled in an efficient and professional manner. Please contact us for more details.

Q: Can I make a change to an order in progress?
A. Possibly. Depending on where the order is in production, changes are possible.


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